Shipping

• Free shipping on orders over $100
• All other orders ship for a flat $4.49
• Shipping is calculated on the item’s price after discounts and before tax

After You Order

• You’ll get an order confirmation email right away
• A tracking number will be emailed within 2 business days

Delivery Time

• Most orders ship by the next business day
• Delivery typically takes up to 7 business days (often sooner)

Returns

• You have 15 days from delivery to return or exchange
• Items must be in original condition
• Original shipping charges aren’t refundable
• If you exchange or keep at least one item, we waive the $3 return‑label fee
• Otherwise, a $3 prepaid return‑label fee applies

What’s Covered

Your sunglasses are protected by a 1‑year warranty from the date of purchase against defects in materials or workmanship. If something goes wrong within that period, we’ll repair or replace them at no cost with proof of purchase.

What’s Not Covered

• Damage from accidents, misuse, or improper storage
• Scratched lenses (they’re scratch‑resistant, but not scratch‑proof)
• Items purchased from non‑authorized or discount retailers

Sometimes we may need to inspect the sunglasses to confirm the issue. In those cases, you may need to send them in, and shipping would be your responsibility. In other situations, photos may be enough for us to review.

If a Replacement Isn’t Available

If your exact model or parts are no longer in stock, we’ll do our best to provide a similar substitute.

With Sundog, you get peace of mind knowing your eyewear is backed by a solid warranty.

Payment Options

You can pay using Interac Debit or any major credit card, including Visa, MasterCard, and American Express. We also offer fast checkout with PayPal, Apple Pay, Google Pay, or Shop Pay.

What You’ll See on Your Statement

Charges will appear as “SP * SUNDOG EYEWEAR”.

Taxes

Applicable taxes are calculated at checkout based on your shipping address.